HairM Policies
Cancellation Policy
Appointment confirmations are sent via email 3 days and 1 day before your scheduled time (if no email is on file you will receive a phone reminder one day in advance). If you have a scheduling conflict, we ask that you cancel your appointment with at least 24 hours notice.
For spa services and group bookings we request 72 hours cancellation notice. A 50% deposit is required for all group bookings and all spa services, unless a gift card is on file. Deposits will be refunded if cancellation is given at least 48 hours in advance. 50% of deposit will be refunded with 24 hour notice. Deposit will not be refunded for notice less than 24 hours. If a gift card is on file, the deposit will be deducted from the balance.
Clients who frequently cancel last minute or "no show" appointments may be asked to prepay for future services.
Due to scheduling commitments to other clients and our staff's personal schedules we may need to reschedule any appointment for which you are more than 10 minutes late. We will do our best to accommodate your service, however due to time constraints and our obligation to other clients, it may be necessary to reduce the service. If service must be reduced you may be charged for the original service booked.
No-Dating Policy
The HairM team has a no-dating policy. Please respect our staff and refrain from inappropriate conversation or touching.
Alcohol
Complimentary beverages are available for our client's enjoyment. For liability reasons, only two drinks per person will be offered. Alcohol will not be offered before massage or waxing services for health and safety reasons.
Gift Cards
Gift Cards are valued at the purchased price and do not expire (promotional gift cards expire one year from issue date). Gift Cards may be transferred but are not refundable. Note that prices are subject to change and a Gift Card is worth the value paid for it. If a service price increases after the Gift Card is purchased additional charges will apply.
Social Networking
For the safety of our team, we have asked the HairM staff to refrain from networking with clients on any Internet social networking site. You are be able to connect with the HairM team through the HairM pages on all major social network sites
- Booking Online
- Gift Cards
- Beyond The Cut
- Gallery
- Golf Tournament
- HairM Contest
- Partners of Hair M
- Social Networking
HairM Charity Golf Tournament
Save the date - September 21st! Our sixth annual charity golf tournament will once again benefit Doernbechers Children's Hospital. This year we wil be back at Langdon Farms. Register your foursome today and save your place!
Buy More & Save More
For the month of July purchase any two products and save 15% or purchase any three products and save 20%!
Sign Up for Exclusive Offers
Simply text "KING" to 75667 and you will receive special discount offers via SMS.
Get a Free Membership!
HairM is always looking for talented stylists! If you refer a stylist that we hire, we will give you a FREE King's Club Membership. That gives you 10 King's Cuts, plus 10% off on all other products and services! Applications can be downloaded online.
