Melanie is our Floor Manager and Trainer, which speaks to her skill and contribution to the team. She performs haircuts, color, plus hand and scalp massages. Melanie loves additional education and has attended multiple classes from American Crew, DS Labs, Men's Dept, Label M and much more. Melanie specializes in scissor over comb and styling. If you ask any of her guests though I guarantee they will talk about how much they love talking to Melanie. Two things come from Melanie's chair: Laughter and great haircuts. "I love being able to connect with my guests and always have open lines of communication."
Level 4 Stylist
Jess is a level 4 stylists who performs cuts, color plus hand and scalp massages. Jess has received extra training specializing in Men's Cuts under Robert Cromeans and loved getting additional education with Label M. Her scissor cuts and fades are fast, efficient and fantastic. Hair is like an art form with is why it appeals to Jess. "I am artistic in many ways. I draw paint, sew and make people look good from the neck up!" We love that Jess is dedicated to customer service with often working through her lunch or squeezing in an extra haircut. She is precision and speed all mixed into one.
Julia came to Portland from Russia and and has been on our team for over 5 years much to the delight of our clients. Julia has had extensive advanced training and
is an expert at men's hair. Customer service is just as important to Julia as giving a superb haircut, and she is always willing to go above and beyond for her clients.
Level 4 Stylist
Kim specializes in haircuts, straight razor shaves and color. She is our Shave Trainer and enjoys being an expert in the field and sharing her knowledge with other team members. Kim believe attention to detail is what really sets her apart. "My attention to detail and a firm understanding of the way hair acts through a broad spectrum of different textures densities and length combined with my strong hands and massage training genuinely help with my goal to make people feel good both body and mind."
Level 4 Stylist
Audrey was trained as a barber in Colorado and she truly knows her way around a straight razor and her clients love her razor cuts and shaves. She continues to further her knowledge of men's grooming with additional education classes and loves attending hair conventions. Being extremely detailed and professional is what gives Audrey a true sense of pride. She loves everything about man land of Hair M. However being playful and being able to defend the Denver Broncos to all the Seahawks fans shows her inner strength!
Level 3 Stylist
Jennifer offers haircuts, color, shaves, facials and nail services. In addition to American Crew & Men's Dept advance men's cutting courses, Jennifer has also completed multiple product knowledge classes including Label M, Men's Dept, DS Labs and Aveda. Jennifer's specialty is scissor and razor cuts although she is great a pampering her guests with facials and manicures. "I think it’s my experience in the industry along with my extended knowledge of relaxation and massage techniques that sets me apart. I also love what I do so I'm always having fun!""
Level 3 Stylist
Sam loves learning all she can about men's haircuts and has had extensive advanced training, including the American Crew Menswork Advanced Cutting Classes, a long with advanced courses with Label M and Mens Dept. Sam is exceptional at tight fades and shattered or disheveled cuts. Her attention to detail truly sets her apart. "I pride myself on being meticulous with every cut. I want each client to have a personalized service they deserve."
Level 2 Stylist
Natalia came top the US from the Ukraine and has been making clients happy with her exceptional skill and beautiful accent ever since. Natalia has had advanced training in American Crew, Men's Dept, Label M and DS Labs and she is always eager to impress her clients with her grace and men's hair cutting expertise.
Level 2 Stylist
Ashley feels that fades and styling really show off her skill set. Customer service is of the highest priority for Ashley. "I believe in sincerely connecting with my guests to accommodate their needs and educating on how to care for their own look with product and styling."
Licensed massage therapist
Jessica is our massage therapist and truly enjoys giving clients a customized massage experience that addresses tension and stiffness specific to each client. Every client represents a new opportunity to apply various techniques to leave the client feeling relaxed and tension free.
Front Desk Hostess
Sarah came to us with over 5 years of customer service experience. She has been a delight to have on our team with her bubbly demeanor and big smile. Sarah believes that key to a good relationship with clientele is a genuine sense of caring and motivation to meet their needs. She is also learning to become fluent in Portuguese.
Originally Devan came to know the hair world when she studied hair at the Aveda Institute but then came to love the customer service aspect of if the most. Her attention to details with our guests is a wonderful thing to watch. “I genuinely love customer service. I enjoy each day getting an opportunity to meet the needs of our guests” Next time you are in make sure to say Hi to Devan.
Director of Special Events
Michelle is Hair M's longest standing management team member besides Celeste. She is the Event Director for all 3 locations, as well as manages our Partnership Program and Community Involvement Mission. Personnel development and guest retention are two of Michelle's passions. "I believe the secret to exceptional customer service is being genuine. Don't ask a question you if you don't care about the answer. Make your guests needs your needs, go the extra mile and care about the result and you will always be successful. Connecting with people, whether it is staff, guests or the community is the most important part of my job. I believe every person has something special to offer and I love discovering it."
Celeste founded HairM in 2003 after working in marketing for over 11 years. With no salon industry background, she left her job as VP of Business Development for a marketing agency and opened one of the country's first male grooming shops. Celeste studied marketing and business at the University of Oregon and Portland State University, receiving her MBA in 2000. Did you know...Celeste loves to travel and has experienced over 25 countries and counting.
Aimee came to us 5 years ago as a Front Desk Hostess. Since then she has wowed us at every turn with her incredible passion for Hair M and our clients. While studying at PSU to get her finance degree with a minor in communications Aimee has taken on more and more responsibilities at Hair M.. Where Aimee truly excels is her ability to build a rapport with our guests. "I always put customer service first. I love connecting with people."